Legal Documentation

Privacy Policy

Last updated: March 3, 2026

This Privacy Policy describes how Mindbowser Inc. ("ConnectHealth," "we," "us," or "our") collects, uses, discloses, and protects information when you visit our website at connecthealth.ai(the "Site") or interact with our services. By accessing or using the Site, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.

INFORMATION WE COLLECT

Information You Provide

We collect information you voluntarily provide to us, including when you fill out a contact form, request a demo, subscribe to communications, or otherwise interact with the Site. This may include your name, email address, company name, job title, phone number, and any additional information you choose to provide in your message.

Information Collected Automatically

When you visit the Site, we automatically collect certain information about your device and usage patterns. This includes your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, click patterns, and other diagnostic data. This information is collected through cookies, web beacons, pixels, and similar tracking technologies.

ANALYTICS AND TRACKING TECHNOLOGIES

Microsoft Clarity

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products and services. Website usage data is captured using first-party and third-party cookies and other tracking technologies to determine the popularity of products and services and online activity. Additionally, we use this information for site optimization, fraud and security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

Algolia

Our Site uses Algolia to power the documentation search functionality. Search queries you enter may be processed by Algolia to return relevant results. Algolia may collect anonymized usage data to improve search performance. For more information, visit the Algolia Privacy Policy.

COOKIES

What Are Cookies

Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until they expire or you delete them).

Types of Cookies We Use

  • Essential Cookies: Required for the Site to function properly, including navigation and access to secure areas.
  • Analytics Cookies: Used by Microsoft Clarity and similar tools to understand how visitors interact with the Site, helping us improve the user experience.

Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling cookies may affect the functionality of certain parts of the Site.

HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

  • To respond to your inquiries and provide customer support
  • To send you information about our products, services, and updates that may be of interest to you
  • To analyze and improve the performance, functionality, and user experience of the Site
  • To detect, prevent, and address technical issues, fraud, and security concerns
  • To comply with applicable legal obligations, regulations, and lawful requests
  • To enforce our terms, agreements, and policies
  • To understand website traffic patterns and visitor behavior

HOW WE SHARE YOUR INFORMATION

Service Providers

We may share your information with trusted third-party service providers who assist us in operating the Site, conducting our business, or providing services to you. These providers include Microsoft (Clarity), Algolia, Amazon Web Services (AWS), and form processing services. These providers are obligated to protect your information and may only use it for the purposes for which it was disclosed.

Legal Requirements

We may disclose your information if required to do so by law, regulation, legal process, or governmental request, or if we believe that such disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to a government request.

No Sale of Personal Data

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

DATA RETENTION

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When your information is no longer needed, we will securely delete or anonymize it in accordance with applicable data retention policies and legal obligations.

DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security of your information.

YOUR RIGHTS AND CHOICES

Access and Correction

You have the right to request access to the personal information we hold about you and to request that we correct any inaccurate or incomplete information.

Deletion

You may request the deletion of your personal information, subject to certain exceptions provided by law. We will comply with your request within a reasonable timeframe and in accordance with applicable legal requirements.

Opt-Out of Communications

You may opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications or by contacting us directly. Please note that even if you opt out of promotional messages, we may still send you transactional or service-related communications.

Do Not Track

Some browsers include a "Do Not Track" feature that signals to websites that you do not wish to have your online activity tracked. At this time, our Site does not respond to "Do Not Track" signals. However, you may opt out of certain tracking by adjusting your cookie settings.

CALIFORNIA PRIVACY RIGHTS (CCPA)

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of your personal information. We do not sell personal information. To exercise your CCPA rights, please contact us at the address provided below.

INTERNATIONAL DATA TRANSFERS

Your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. By using the Site, you consent to the transfer of your information to these locations, which may have different data protection laws than your country of residence.

CHILDREN'S PRIVACY

The Site is not intended for children under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to promptly delete such information. If you believe that a child under 16 has provided us with personal information, please contact us immediately.

THIRD-PARTY LINKS

The Site may contain links to third-party websites, products, or services that are not owned or controlled by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Mindbowser Inc.

Email: info@connecthealth.ai

Website: www.connecthealth.ai