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Meet Helix — Build Healthcare Workflows in Minutes, Not Months

TL;DR / Key Takeaways

  • •Helix turns plain English into production-ready EHR integrations — no HL7 or FHIR expertise required.
  • •Uses an Ask-or-Proceed model to clarify ambiguous requirements before generating workflows.
  • •Generates validated, multi-node workflows in minutes instead of months of custom development.
  • •Built-in guardrails ensure generated workflows meet healthcare compliance standards.

Helix is ConnectHealth's AI assistant that turns natural language into production-ready healthcare integrations. No HL7 expertise required. No FHIR certification needed. Just describe what you want.

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Why Helix?

Traditional EHR integrations take 6-12 months with specialized consultants. With Helix:

Traditional Approach

  • ✕ Hire HL7/FHIR consultant

  • ✕ 3-6 month development

  • ✕ $50K-200K+ in services

  • ✕ Manual testing & debugging

With Helix

  • ✓ Natural Language Control

  • ✓ Instant Draft Generation

  • ✓ Self-Service Implementation

  • ✓ AI-assisted validation

Real Example: Smart Error Alerts

The Ask: "If any HL7 message fails to parse or process, send an alert to our Slack channel with the error details."

What Helix Creates: A robust error handling flow that catches exceptions and notifies the engineering team.

In seconds, Helix builds:

  1. TCP Listener: Receive inbound HL7 messages.
  2. HL7 Parser: Attempt to parse the message.
  3. Catch Node: Automatically triggers if the parser throws an error.
  4. Function Node: Formats the error message (e.g., "Parse Error: Segment MSH missing").
  5. HTTP Request: POSTs the formatted alert to your Slack Webhook URL.

More Use Cases

Clinical Document Exchange

"Route continuity of care documents to the right department based on document type"

Helix configures CDA parsing, document classification, and conditional routing.

Insurance Eligibility

"Check patient coverage with our clearinghouse when scheduling appointments"

Helix sets up HL7 SIU triggers, X12 270/271 requests, and coverage routing.

Lab Results Routing

"Send lab results to the ordering physician's inbox and the patient portal"

Helix creates ORU message intake, result parsing, and multi-destination delivery.

How It Works

1. Describe Your Integration

Tell Helix what you need in business terms.

"Send admission notifications to our API."

2. Review and Refine

Helix analyzes your request using our "Ask or Proceed" model:

  • Clarification: If your request is ambiguous (e.g., "Send to API" -> "Which API?"), Helix asks for details.
  • Draft Plan: If the request is clear, Helix proposes a structured plan for your review.

3. Approve and Execute

Click "Approve Plan" — Helix generates the complete workflow, wires the nodes, and configures the connections.

Best Practices

  • Start with the Goal: clearly state the business outcome ("When X happens, I need Y to happen").
  • Speak the Language: Mentioning specific standards like 'ADT', 'A04', or 'PID segment' helps Helix be more precise.
  • Iterate, Don't Overload: Build complex workflows step-by-step. Start with ingestion, then add logic, then output.
  • Review before Deploying: Always verify the generated plan in the staging environment first.

What's Next?

  • Workflow Builder Overview — Understanding nodes and connections
  • Epic Connection Setup — Configure Epic integration